Frequently Asked Questions

We offer a comprehensive range of signage services including:

• LED Signs & Displays: Indoor and outdoor LED displays, video walls, and digital signage
• Acrylic Signs: Custom acrylic lettering, logos, and decorative elements
• Neon Signs: Traditional and modern neon lighting solutions
• 3D Letters: Dimensional lettering in various materials and finishes
• Metal Signs: Stainless steel, aluminum, and brass signage
• Complete Fit-out Solutions: Interior and exterior signage packages

All our services are available throughout Oman with professional installation and maintenance support.

Yes, we provide end-to-end signage solutions including:

• Consultation & Design: Professional design consultation and custom artwork
• Manufacturing: In-house production using premium materials
• Installation: Professional installation by certified technicians
• Maintenance: Regular maintenance and repair services
• Project Management: Complete project coordination from concept to completion

We work with businesses of all sizes, from small shops to large corporations across Oman.

We use only premium materials for optimal performance and durability:

• LED Components: High-quality SMD LEDs with excellent brightness and color accuracy
• Housing Materials: Weather-resistant aluminum and stainless steel
• Acrylic Panels: UV-resistant acrylic for outdoor applications
• Power Supplies: Reliable power systems with surge protection
• Mounting Systems: Heavy-duty mounting brackets and hardware

All materials are selected for their durability in Oman's climate conditions.

Absolutely! We specialize in custom 3D dimensional signage:

• 3D Letters: Custom dimensional lettering in various depths and styles
• Materials Available: Acrylic, aluminum, stainless steel, brass, and composite materials
• Finishes: Painted, brushed, polished, or illuminated finishes
• Backlighting: LED backlighting for dramatic night-time visibility
• Custom Sizing: Any size from small interior signs to large outdoor displays

Our 3D signage adds premium visual impact to any business location.

We provide installation services throughout the Sultanate of Oman:

• Muscat: All areas including Muttrah, Ruwi, Al Khuwair, and surrounding districts
• Salalah: Complete coverage of Dhofar Governorate
• Sohar: North Al Batinah Governorate
• Nizwa: Ad Dakhiliyah Governorate
• Sur: Ash Sharqiyah Governorate
• Other Regions: We travel to all governorates for major projects

Our installation team is equipped to handle projects of any size across Oman.

Installation timelines vary based on project complexity:

• Simple Signs: 2-4 hours for basic signage installation
• LED Displays: 1-2 days for medium-sized LED installations
• Large Projects: 3-7 days for complex multi-signage projects
• Complete Fit-outs: 1-2 weeks for full business signage packages

We always provide detailed timelines during the consultation phase and work efficiently to minimize business disruption.

Pricing varies based on several factors:

• Size & Complexity: Larger and more complex designs cost more
• Materials: Premium materials like stainless steel cost more than standard options
• Technology: LED displays are more expensive than static signs
• Installation: Height and accessibility affect installation costs
• Quantity: Bulk orders typically receive discounts

We provide detailed quotes after site assessment. Contact us for a free consultation and estimate.

Yes, we offer flexible payment options to accommodate different budgets:

• Standard Terms: 50% deposit, 50% upon completion
• Large Projects: Custom payment schedules for major installations
• Corporate Clients: Net 30 payment terms for established businesses
• Government Projects: Special terms for government and institutional clients

We work with clients to find payment solutions that work for their business needs.

Yes, we offer comprehensive maintenance services:

• Regular Maintenance: Scheduled cleaning and inspection services
• Emergency Repairs: 24/7 emergency repair services for critical signage
• LED Module Replacement: Quick replacement of faulty LED modules
• Software Updates: Content management system updates and troubleshooting
• Preventive Maintenance: Proactive maintenance to prevent issues

Our maintenance contracts ensure your signage remains in optimal condition year-round.

We provide comprehensive warranties on all our products:

• LED Displays: 2-3 years warranty on LED modules and electronics
• Acrylic Signs: 1 year warranty on materials and workmanship
• Metal Signs: 2 years warranty on structural integrity
• Installation: 1 year warranty on installation work
• Extended Warranties: Available for additional coverage

All warranties cover parts and labor, ensuring peace of mind for our clients.

Getting started is easy with our streamlined process:

1. Initial Consultation: Contact us via phone, WhatsApp, or email
2. Site Visit: We'll visit your location for assessment and measurements
3. Design Proposal: We'll create custom designs based on your requirements
4. Quote & Approval: Detailed quote with timeline and payment terms
5. Production & Installation: Manufacturing followed by professional installation

Contact us today to begin your signage project journey!

Al-furqan stands out through our commitment to excellence:

• Premium Quality: We use only the highest quality materials and components
• Expert Craftsmanship: Skilled technicians with years of experience
• Comprehensive Service: From design to installation and maintenance
• Local Expertise: Deep understanding of Oman's climate and regulations
• Customer Focus: Personalized service and ongoing support
• Innovation: Latest technology and design trends

We're not just a signage company - we're your branding partner for success.